Privacy Policy

* Privacy Policy *

  • erin925.com Privacy Notice Describe how to your Personal information is collected, used and shared in this website.
  • This Privacy Notice applies to our website visitor and customer.

 

  1. What personal information will we collect?

    We collect the following personal information from you.
  • your full name
  • address
  • payment and transaction details
  • order and appointment booking details
  • contact number and email address
  • time spent on our Website
  • cookies (please see our cookie notice for further information)
  • log-in and device information
  • opt-in consent for marketing
  • We also may acquire information about you, from social media platforms, and other share information as permitted in their privacy policies
  • Customer data collection, in store and online registration, can also include optional personal details

 

  1. What are the purposes you use my personal information for?

          We collect personal information for the following purposes:

 

  • To fulfil our promise to you where we agree to provide you with our products and services in order to:
      • process information at your request to take steps to enter into a contract for sale or for services;
      • provide you with our products and services, including the Register My Diamond service, call backs and live chat;
      • process orders and payments;
      • make deliveries;
      • send service communications so that you receive a full and functional service and so we can perform our obligations to you. These may be sent by email or post or, if the circumstances require it, we may contact you by phone or text message. These will include notifications about changes to our service; and
      • record information to facilitate your rights under guarantee.
      • marketing and promotion purposes
  • On the basis of your consent:

    • Where we rely on your consent for processing this will be brought to your attention when the information is collected from you or be a result of a request by you, such as you choosing to share your wish lists or gift registry;
    • To display your messages/captions, photos and/or videos (which may include 'likes', comments or other reactions to such messages/captions, photos and/or videos) on our site
  • To provide you with the best service and improve and grow our business (our legitimate interests) we will process information in order to:

    • provide you with a personalised service;
    • respond to your queries and to provide guidance about our products and stockists;
    • improve our products and services;
    • keep our site and systems safe and secure;
    • make our Website easier to use;
    • understand our customer base and purchasing trends;
    • tailor advertising to you;
    • create custom audiences on social media sites based on your information and engagement with us so we can target our advertising to similar audiences;
    • defend against or exercise legal claims and investigate complaints; and
    • understand the effectiveness of our marketing.
  • To comply with legal requirements relating to:

    • the provision of products and services;
    • data protection;
    • health and safety;
    • anti-money laundering;
    • fraud investigations;
    • assisting law enforcement; and
    • any other legal obligations placed on us from time to time.
  1. Where do you get my personal information from?
    We collect and receive personal information about you in the following ways:

    Personal Information you give us:

    This includes any personal information that you provide to us directly,
    whether through our Website or via phone, text messages, social media
    or any other medium. This may include personal information you give to
    us by:
  • filling in forms on our Social Media accounts or our Website (hereafter referred to as Platforms);
  • when you register on our Platforms or subscribe to use services on our Platforms;
  • by posting comments or content on our Platforms;
  • when you purchase one of our products or services;
  • when you contact us and when you otherwise provide information directly to us.

        Personal Information we collect or receive when you use our
        Platforms, products or services:

        We collect personal information when you use our Platforms or services, or
        buy products from us by using cookies and web beacons. This may reveal
        log-in information, device information and search queries submissions. We
        receive this when you:

  • access our Platforms (this reveals the type of device you’re using, your browser or operating system and your Internet Protocol (“IP”) address);
  • interact with our Platforms and other services, view content and submit search queries.

       Information from third-party sources:

       We may receive additional information about you that is publicly or
       commercially available and combine that with the information we have
       collected or received about you in other ways. We may also receive
       information about you when you choose to connect with social networking
       services while using our Platforms.

      4. Required Information
            Some types of personal data are required as condition for using our
            services. Mandatory information includes personal data required for
            processing payments, account creation and delivering online orders.
            Failure to provide this mandatory information will mean that you will be
            unable to place an order with us.
  1. How do we share the personal information we collect?

          We may share your personal information with third parties in order to:

  • to provide efficient services
  • comply with applicable law or with legal court orders
  • to protect and defend the rights or property of our company
  • recover debts and liaise with our attorneys in connection with any potential, threatened or actual litigation
  • audit our accounts;
  • restructure or sell any of our businesses or assets
  • host and operate the Website
  • conduct Website analytics
  • process payments
  • connect with customers on social media

         These third parties may collect or receive information about your use of
         our Platform, including through the use of cookies and web beacons. This
         information may be collected over time and combined with information
         collected on different websites and online services. It’s important to
         remember that we do not control the privacy practices of these (or any
         other) third-party services. We encourage you to read the privacy notices
         of these services before connecting to them.

 

      6. Security Measures

           At Erin925.com, we take your safety and security very seriously and
           we are

           Committed to protecting your personal and financial information.All
           information kept by us is stored on our secure servers. Where we have
           given you (or where you have chosen) a password that enables you to
           access certain parts of our service, you are responsible for keeping this
           password confidential. We ask you not to share a password with anyone
           and we recommend that you change your password every three months.

       7. Your Rights

  • Right to access
    You have the right to request access to any of your personal information that we hold.
  • Right to rectification and deletion
    You have the right to request correction of any inaccurate data relating to you. You have the right to request that we delete your personal information under certain circumstances: if it is inaccurate, irrelevant, excessive, out-of-date, incomplete, misleading or has been obtained unlawfully.
  • Right to withdraw consent 
    Where we have relied on your consent to process particular information and you have provided us with your consent to process data, you have the right to withdraw such consent at any time.  
  • Right to object to processing justified on legitimate interest grounds
    Where we are relying upon legitimate interest to process data, then you have the right to object to that processing. If you object, we must stop that processing unless we can either demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or where we need to process the data for the establishment, exercise or defence of legal claims. 

          Where we rely upon legitimate interest as a basis for processing we
          believe that we can demonstrate such compelling legitimate grounds, but
          we will consider each case on an individual basis.

  • Right to lodge a compliant
    We ask that you please attempt to resolve any issues with us before contacting any supervisory authority. For further information regarding your rights, or to exercise any of your rights, please contact erin925.india@gmail.com